More Frequently Asked Questions

  • No. We do not accept insurance and are not an in-network provider. However, we can provide a billing statement (superbill) at the end of each month, which you can submit for potential reimbursement if you have a PPO plan, HSA, FSA, or other flexible benefits.

  • Yes! We use a HIPAA-compliant platform to ensure your privacy and confidentiality. All sessions are encrypted and follow strict security protocols to keep your information safe.

  • We accept all major credit and debit cards. Payments are processed securely through Simple Practice at the end of each session.

  • Yes. Everything you share in therapy is kept confidential, following strict legal and ethical guidelines. There are a few exceptions where we are required by law to break confidentiality, such as if there’s a risk of harm to yourself or others, or in cases of abuse or neglect. These situations will be discussed with you if they arise.

  • We require at least 48 hours' notice for cancellations or rescheduling. Cancellations made with less than 48 hours' notice, as well as no-shows, will be charged the full session fee. This policy helps maintain availability for all clients.

  • Progress in therapy can look different for everyone, but common signs include feeling more self-aware, noticing shifts in your thought patterns, handling stress or emotions more effectively, and seeing improvements in your relationships or daily functioning. Your therapist will regularly check in with you about your goals, reflect on changes you’ve made, and adjust the approach as needed to support your growth. Therapy is a collaborative process, and open communication with your therapist can help you track and celebrate your progress.

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